Terms of Service

Welcome to SIVGI. These Terms of Service govern your access to and use of the SIVGI website and the purchase of SIVGI products. By accessing our website or placing an order with SIVGI, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Eligibility

To use the SIVGI website, you must be at least 18 years old or have reached the age of majority in your jurisdiction. By using this website, you confirm that all information you provide to SIVGI is accurate and complete.

2. Products & Information

SIVGI strives to display product descriptions and images as accurately as possible. Please note that actual product colours and appearance may vary depending on your device settings. SIVGI reserves the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Orders & Acceptance

Placing an order on the SIVGI website constitutes an offer to purchase. All orders are subject to acceptance and product availability. SIVGI reserves the right to cancel or refuse any order at its discretion. Once an order is confirmed, cancellation requests may not always be accommodated.

4. Pricing & Payments

All prices on the SIVGI website are subject to change without prior notice. Prices displayed at checkout are final at the time of purchase. Customers are responsible for providing accurate billing and payment information. Applicable taxes and shipping charges may apply to your order.

5. Shipping & Delivery

Delivery timelines provided by SIVGI are estimates and may vary. SIVGI is not responsible for delays caused by courier services, customs, or other unforeseen circumstances. Risk and ownership of products transfer to the customer upon delivery to the shipping carrier.

6. Returns & Refunds

Returns, exchanges, and refunds for SIVGI products are governed by our Refund Policy. Please review our Refund Policy before making a purchase.

7. Intellectual Property

All content on the SIVGI website, including logos, images, text, graphics, and product descriptions, is the property of SIVGI. No content may be copied, reproduced, or used without SIVGI's prior written permission.

8. Third-Party Services

The SIVGI website may contain links to third-party websites or tools. SIVGI is not responsible for the content, policies, or practices of any third-party services.

9. Privacy

Your use of the SIVGI website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

10. User Conduct

When using the SIVGI website, you agree not to:

  • Use the website for unlawful activities
  • Submit false or misleading information
  • Interfere with the website's functionality or security
  • Upload malicious software or harmful content
  • Copy, scrape, or misuse website content

11. Disclaimer of Warranties

SIVGI products and services are provided on an "as available" basis. SIVGI does not guarantee uninterrupted, error-free access to the website. Individual results from skincare products may vary depending on skin type and usage.

12. Limitation of Liability

To the maximum extent permitted by law, SIVGI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

13. Changes to Terms

SIVGI may update these Terms of Service from time to time. Continued use of the SIVGI website after changes are posted constitutes acceptance of the revised terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Gwalior, Madhya Pradesh.

15. Contact Us

For any questions regarding these Terms of Service, please contact us:

SIVGI Email: sivgicare@gmail.com Address: B Block, DD Nagar, Gwalior, Madhya Pradesh, India – 474005   GSTIN: 23BDWPJ4562Q1ZP